Privacy policy
Introduction
Candor Capital (Pty) Ltd respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This policy explains how we collect, use and protect personal information when you visit this website or submit information through our online forms.
Information we collect
Candor Capital may collect personal information when you complete a contact form or submit an application through this website. This may include your full name, email address, telephone number, estate-related information, financial information relevant to an application and supporting documentation submitted through the application form. We only collect personal information that is necessary to assess enquiries or applications for estate bridging finance.
How your information is used
Personal information submitted through this website may be used for the purpose of assessing applications for bridging finance, communicating with you regarding your enquiry or application, verifying information required for financial or legal processes and maintaining records required for regulatory or compliance purposes. Candor Capital will not use your personal information for unrelated marketing purposes without your consent.
Credit and regulatory assessment
Where necessary, information provided may be used to verify identity, confirm estate information and assess financial risk as part of the application process. Candor Capital may process personal information in order to comply with applicable financial regulations, including the National Credit Act and other relevant legal obligations.
Sharing of information
Your information may be shared with relevant third parties where necessary to assess or process an application. These may include executors of estates, legal advisors, financial service providers and regulatory or compliance authorities where required by law. Information will only be shared where it is necessary for the purpose of providing services or meeting legal obligations.
Protection of personal information
Candor Capital takes reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access or disclosure. Access to personal information is restricted to authorised personnel who require it to perform their duties.
Retention of information
Personal information will only be retained for as long as necessary to fulfil the purpose for which it was collected or as required by applicable legal or regulatory obligations.
Your rights under POPIA
In terms of the Protection of Personal Information Act, you have the right to request access to personal information held about you, request correction of inaccurate information, request deletion of information where appropriate and object to the processing of personal information in certain circumstances.
Information officer
Candor Capital has appointed an Information Officer responsible for compliance with POPIA. Requests relating to personal information or privacy matters may be directed to the contact details provided on this website.
Website usage information
This website may collect limited technical information such as browser type, device information and pages visited in order to improve website functionality and user experience. This information does not personally identify visitors.
Updates to this policy
Candor Capital may update this privacy policy from time to time to reflect changes in legal, regulatory or operational requirements. The latest version will always be available on this website.
Contact
If you have any questions regarding this privacy policy or the processing of your personal information, please contact Candor Capital using the contact details provided on this website.